In which situation would dialing 2-1-1 be important?

Dialing 2-1-1 is particularly important in the context of recognizing symptoms of depression in a client. This hotline is designed to connect individuals with support services, including mental health resources. If a coach identifies that a client is exhibiting signs of depression, it is crucial to provide them with the opportunity to access professional help. This can include therapy, crisis intervention services, or accessing community resources that can further aid them in managing their mental health.

This response reflects an understanding of the importance of promptly addressing mental health concerns. By suggesting the use of 2-1-1, the coach is recognizing that specialized support is often necessary when dealing with mental health issues, and this resource can serve as an immediate avenue to obtain that support. This aligns with best practices in health and wellness coaching, which emphasizes the importance of referral to appropriate services when issues extend beyond the coach’s scope of practice.