Which strategy involves exploring potential solutions to a client's concerns?

The strategy that involves exploring potential solutions to a client's concerns is problem solving. This approach is focused on identifying specific challenges or issues that a client is facing and systematically working through various options to determine the most effective ways to address those concerns.

In the problem-solving process, both the coach and the client engage in discussions that analyze the situation, brainstorm potential solutions, evaluate the pros and cons of each option, and ultimately decide on actionable steps forward. This collaborative effort empowers the client by involving them in the decision-making process, ensuring that the solutions are relevant and tailored to their unique circumstances.

In contrast, mediation typically refers to a process facilitated by a neutral third party to resolve conflicts between two or more parties. Reflection is about providing feedback and clarifying what has been said, encouraging clients to think deeply about their thoughts and feelings. Supportive listening involves actively listening to a client’s concerns and providing emotional support without necessarily delving into solutions. These approaches do not focus explicitly on generating and exploring solutions in the same way that problem solving does.